Optimize Inside Sales Performance with Call Intelligence
Master phone-based selling with insights from every remote sales conversation
Improve inside sales performance by analyzing every phone conversation to optimize discovery, demos, and objection handling for higher remote close rates.
Challenges You Face
Limited Visibility Into Remote Selling Effectiveness
Your inside sales team operates remotely with minimal oversight. You can see activity metrics and outcomes, but have no systematic way to understand what's happening in actual conversations—discovery depth, demo quality, objection handling, next-step clarity.
Inconsistent Discovery Across Reps
Some reps qualify thoroughly, uncovering budget, authority, timeline, and pain. Others jump straight to pitching. Without analyzing calls, you can't identify which discovery frameworks actually predict deal closures and coach everyone to use them.
Demo Calls That Don't Convert
Reps run product demos but conversion rates vary wildly. You don't know if it's because they're not uncovering pain first, talking too much, showing wrong features, or failing to handle objections during the demo.
Reps Working in Silos Without Shared Best Practices
Inside sales teams rarely see each other work. Top performers develop winning techniques, but there's no way to capture and distribute what they do differently. Everyone reinvents the wheel instead of learning from proven approaches.
How Callbricks Solves This
Discovery Framework Optimization
Analyze discovery calls to see which qualifying questions predict closed deals. Track whether reps uncover budget, authority, timeline, pain, and implications. Identify gaps and coach reps to ask higher-quality questions that lead to better-fit pipeline.
Demo Performance Analysis
Evaluate demo calls for talk-listen ratio, feature relevance, customer engagement, objection handling, and next-step clarity. Compare successful demos to unsuccessful ones and build a playbook for structuring product presentations that actually convert.
Remote Selling Best Practices Library
Capture how top inside sales reps structure calls—opening hooks, discovery sequences, demo frameworks, objection responses, closing techniques. Build a library of real examples that struggling reps can learn from, scaling success across the team.
Individual Performance Coaching at Scale
Identify skill gaps for each inside sales rep—discovery depth, talk-listen ratio, objection handling, next-step commitment. Provide targeted coaching based on actual conversation patterns instead of generic training, improving performance faster.
Real Use Cases
- ●Analyze 200 discovery calls to find that reps who ask 'What happens if you don't solve this problem?' close 2x more deals than those who skip implications
- ●Compare demo calls of top 10% performers versus bottom 50%—top reps talk 40% of time, bottom reps talk 70%, leading to lower engagement and conversion
- ●Build best practices library showing how successful reps handle 'we need to think about it' objection to secure next meeting instead of losing momentum
- ●Provide weekly coaching to remote inside sales team—rep A needs discovery training, rep B needs objection handling, rep C needs demo structure improvement
- ●Track that improving discovery quality from average score of 6/10 to 8/10 increases close rate from 18% to 27%
Frequently Asked Questions
Start Mining Your Sales Calls Today
Join agencies and inside sales teams who use Callbricks to extract actionable intelligence from every conversation.