Does Callbricks require Microsoft Viva Sales or Copilot for Sales?

No. Callbricks operates independently of Microsoft Viva Sales and Copilot for Sales. It connects via Microsoft OAuth and does not require any Microsoft AI add-on licensing. Callbricks provides deeper sales-specific call intelligence than either Microsoft product at a lower cost.

What Microsoft 365 plans does Callbricks support?

Callbricks works with any Microsoft 365 plan that supports third-party OAuth app authorization — including Microsoft 365 Business Basic, Business Standard, Business Premium, and all Enterprise plans. Your Microsoft 365 admin may need to approve the Callbricks app in Azure Active Directory.

Does Callbricks need Microsoft Teams admin approval?

In most Microsoft 365 Enterprise tenants, third-party app installations require Azure AD admin consent. Your IT or Microsoft 365 admin will review the OAuth permissions Callbricks requests — Calendar read access and Teams meeting access — and approve the app for your tenant.

Can Callbricks analyze existing Teams meeting recordings?

Yes. If your team has been recording Teams meetings to SharePoint or OneDrive (standard with Microsoft 365 Business Standard and above), Callbricks can import those recordings for historical cross-call analysis. Contact Callbricks support to initiate a bulk historical import.

Does the Callbricks bot appear in Teams calls?

Yes. The Callbricks recording bot joins as a named participant in the Teams meeting, visible to all attendees. This is consistent with standard AI notetaker practice and best practice for recording consent compliance.

Can I use Callbricks with Teams alongside my existing CRM?

Yes. Callbricks can sync call intelligence from Teams calls directly to HubSpot, Salesforce, or Pipedrive in parallel with the Teams integration. Set up your CRM integration alongside the Teams integration to have call data flow into both your CRM and your cross-call intelligence dashboard automatically.

Last updated: May 7, 2026

Video Conferencing & Collaboration Integration

Callbricks + Microsoft Teams Integration

Surface ICP and objection intelligence from every Teams sales call automatically.

Overview

The Callbricks Microsoft Teams integration automatically captures, transcribes, and analyzes Teams sales calls, delivering cross-call ICP extraction and objection aggregation that Microsoft's native Copilot for Sales does not provide. Unlike Microsoft Viva Sales ($40/user/month add-on), Callbricks works independently of Microsoft 365 licensing tier and provides deeper sales-specific intelligence including cross-call patterns across your full archive. Teams using Microsoft 365 for sales calls can connect Callbricks in under 5 minutes.

Who This Is For

Enterprise and mid-market sales teams using Microsoft 365 and Microsoft Teams for sales calls who want cross-call call intelligence — ICP extraction, objection aggregation, rep coaching — without requiring Microsoft Viva Sales or Copilot for Sales licensing.

How to Connect Callbricks with Microsoft Teams

1
Connect Callbricks to Microsoft 365
In Callbricks Settings → Integrations, click "Connect Microsoft Teams" and authorize the connection via Microsoft OAuth. Callbricks requests access to Microsoft Teams meetings and your Microsoft 365 Calendar for call detection. Your Microsoft 365 admin may need to approve the app in the Azure AD admin center.
2
Configure which Teams meetings to analyze
Callbricks reads your Microsoft 365 Calendar to identify upcoming Teams meetings that are sales calls. Configure which meeting types, attendee domains, or calendar keywords Callbricks should use to identify sales calls vs. internal meetings.
3
Callbricks joins, records, and analyzes each call
Once configured, Callbricks automatically joins identified Teams sales calls, records the full conversation, and delivers call intelligence — transcript, ICP signals, objections, rep scores — within minutes of the call ending.

What Syncs Automatically

Automatic Recording

Callbricks bot joins every identified Microsoft Teams sales call and records the full meeting audio.

Full Transcript

Speaker-diarized call transcript generated by Callbricks with sales-tuned accuracy, independent of Teams' built-in transcription.

ICP Signals

Company size, use case, urgency, and budget indicators extracted from Teams calls and aggregated across your full archive.

Objection Signals

Objection type and frequency extracted and added to cross-call objection trend analysis across all Teams calls.

Rep Performance Scores

Talk time ratio, question count, and listening score calculated from each Teams sales call.

Call Summary

AI-generated call summary including key discussion points, commitments, and next steps.

Cross-Call Pattern Analysis

Aggregated ICP and objection patterns across your full Microsoft Teams call archive, updated after each new call.

Why Teams Use Callbricks with Microsoft Teams

Deeper than Microsoft Copilot for Sales — without the licensing cost

Microsoft Copilot for Sales and Viva Sales cost $40/user/month and still lack cross-call aggregation. Callbricks provides objection trend analysis, ICP extraction, and rep performance scoring across your entire Teams call history — at a fraction of the Microsoft add-on cost and without tying you to a specific Microsoft 365 tier.

Works independently of Microsoft 365 licensing tier

Callbricks does not require Microsoft 365 Business Premium or Enterprise. It connects via standard Microsoft OAuth and works with any Microsoft 365 plan that allows third-party app authorization — no licensing upgrade required to get call intelligence.

Cross-call patterns from your full Teams archive

Microsoft's native tools summarize individual calls. Callbricks aggregates patterns across every Teams sales call ever recorded — showing which objections appear most across the team, which ICP attributes correlate with won deals, and which reps have the highest question rates.

No change to existing Teams setup

Reps continue running calls in Microsoft Teams exactly as they do today. Callbricks adds call intelligence as a layer on top — no Teams configuration changes, no new apps for reps to install, no workflow changes required.

Frequently Asked Questions

Ready to Connect Callbricks with Microsoft Teams?

Set up the Microsoft Teams integration in under 5 minutes and start seeing call intelligence in your existing tools. No credit card required.